Sent numerous emails last year excluding the number of calls I have made calls in the past to the customer service lines. The start of the year and you must have 10 bikes out of commission out of a class of 35 odd bikes. Really guys this is not lekker!  “We” write what is wrong with the bikes on the board because we enjoy it? How far do members have to go to constantly advise you of the sub standard service and equipment you have going on in your gym. May I say that it could be attributed to your lack of team work and cohesion as a team. I have said this before and for the benefit of regurgitation here it is again:

I also think that this is compounded by the lack of support the instructors seem to receive from the staff at the gym. This morning was a prime example, there generally enough *decent* riders in a class ask if anyone else could take the class, have some spare CD’s in the lifestyle desk…?. When I asked this morning for assistance from the “lifestyle desk” I was advised to go down stairs to some or other office…just seems to be a lack of cohesion and team work within the staff members and instructors alike – just my two cents and some feedback as a gym member.

This non committed, I do not give a dam attitude approach is now expressed by the instructors. The poor  young lady in yesterdays class tried at least 4 different bikes before giving up and leaving the class – did the instructor help? Na man this is planet fitness Fourways they do not give a dam!

Oh and guys here is a link where you can buy some koi for your pond of a plunge pool!